Founder
-
Cafmotel Technologies Inc.
July 2018 - Present
Cafmotel Technologies is an independant product based company which has been delivering VoIP based platform to small and medium sized companies across Noth America.
Senior VoIP Consultant
-
Concentrix Pvt. Ltd.
Jan 2014 - June 2018
• Design, Develop, Integrate and Implement business Solutions for Contact Centers operations.
• Delivering high service quality through proactive monitoring and performance system analysis.
• Designing and building IP Telephony applications using open source telephony engines.
VoIP Consultant
-
Eagle Conferencing Pvt. Ltd.
Oct 2012 - Dec 2013
• Designing & Development of high availability audio conferencing application.
• Designing, development and Implementation of Unified Messaging Solutions using Asterisk.
• Develop least call routing solution for different calling destinations.
• Consult with Clients on upcoming requirements and planning of delivering the same on time.
• Conduct security tests and ensure there is no security breach on telephony application.
• Design and provide business automation solutions to clients using IVR’s.
• Analyzing Call Statistics and develop strategy for business growth.
Product Engineer
-
Symphony Services Pvt. Ltd.
Aug 2010 - Sep 2012
• End To End Testing Of The Avaya Unified Messaging Platform.
• Responsible for test plan development, execution, setting up test environment.
• Quality Assurance of monitoring applications designed for Avaya Platforms.
VOIP ENGINEER
-
MANIKS Systems Pvt. Ltd.
Jun 2009 - Jul 2010
• Designing IVR solutions on open source telephony platform.
• Implementation of dialers for call centers.
• Integration of billing solutions for VoIP service.
• Implementing high availability solution For VoIP services.